Lindy Fishing Tackle
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Lindy Frequently Asked Questions
Q. I forgot my password. How can I find it?
If you already have an account with LindyFishingTackle.com and have forgotten your password, go to "
" and then click on "
." You will need to enter the User ID that you used when you created your account. An e-mail containing a new, reset password will then be sent to you. If you can not remember your User ID, the easiest way around this is to
create a new account
. Fill out the information under "New User". Write down your User ID, password and e-mail address for future reference.
Q. What 3 digits are you wanting off of my credit card? What is a CVV2 number?
Most credit cards have a 3-number security code at the end of the standard 16-digit account number. These are the last three digits that we are requesting for verification purposes.
Click here for illustration
. If you do not have a 3-digit security code or it can not be read, you may select "number not legible on card" or "number not present" in the pull down menu where Credit Card Information is requested.
Q. What will the shipping charges be?
Orders placed on-line through LindyFishingTackle.com, and shipped to a location in the United States, with a merchandise total of $35 or more, automatically receive free standard delivery (ground service). Orders below $35 are subject to ground service and handling rates currently $6.00 US. Next Day Orders within the United States $15.00 US 2 nd Day Orders within the United States $10.00 US International orders are charged accordingly (by package weight and destination).
Q. Will I be charged sales tax on my order?
Yes. We charge tax on orders according to your state's tax rate.
Q. What countries will you ship to? (At this time we cannot ship to Canada)
- United States
- United Kingdom
If your country is not listed, we can not currently ship to your location. We apologize for any inconvenience.
Q. What type of payment methods are accepted?
We accept Visa, MasterCard, Discover, and American Express. If you would like to pay by money order or check you must complete a printable order form and mail or fax your order as per the instructions noted on the form.
Q. Can I order by mail with a check or money order?
If you would like to pay by money order or check you must complete a
printable order form
and mail or fax your order as per the instructions noted on the form.
Q. Can I use my bank card like a credit card?
A debit card can be used as a credit card if the debit card displays a MasterCard or Visa symbol.
Q. Is your web site secure to order from?
Review our privacy and security policy
Q. How can I tell if an item is out of stock?
The product offered online that is low in stock to the point it may generate a backorder will say "Contact Lindy at (218) 829-1714" instead of "Add to Order". You will not be able to add any item showing this statement to your shopping cart. If we run out of an item before we are able to change the notification, we are unable to ship the order until that product is in stock. We do not issue back orders. We apologize for the inconvenience.
Q. What does "Contact Lindy at (218) 829-1714" mean?
This means that we are currently out of stock on that particular item. You can contact us to find out when the product will become available.
Q. Why are Lindy prices higher than my local dealer?
LindyFishingTackle.com is an on-line store where you may find those hard-to-find and special fishing lures and branded apparel that may not be available in your local area. The manufacturers, of the brands we represent, realize that a dealer is unable to carry every item in their current catalogs. LindyFishingTackle.com has a direct link to these manufacturers and is able to carry every item currently in their published catalogs under the agreement that we will not compete with their dealers on price.
Q. How can I check the status of my order?
If you'd like to check on your order, click on the "
" link to sign into your account. You will be able to view your order history and see if your order has shipped. Of course, you can always call us at (218) 829-1714 from 8 AM to 4:30 PM Central Standard Time to check on the status of your order.
Q. Can I change/add to my order after it has been submitted?
We want you to have your order just as soon as possible so we begin processing it almost immediately. Once your order has been submitted we are unable to make changes to the order. Please review your order very carefully prior to clicking on the final submit order button. We apologize for any inconvenience this may cause you.
Q. When can I expect my order to be delivered?
Please allow 5 to 10 business days for delivery. Weekends and holidays may delay shipment. Some restrictions may apply.
Q. How was my order shipped? Can I get a tracking number?
All orders that include a valid e-mail address will be sent an order acknowledgement. When the order is shipped from our distribution center you will receive a shipping confirmation via email to inform you of your order status. Note: we are sorry that at this time, we are unable to provide tracking numbers with your shipping confirmation. If this information was not received or you have other questions, you may contact us via e-mail at
or call (479) 782-8971.
Q. Do you have a printable order form online?
Yes. You may download a
of our order form.
Q. Do you backorder out of stock merchandise?
We apologize for any inconvenience. We are currently unable to backorder merchandise.
Q. How will my order be shipped?
Standard delivery carrier is based on order shipping best method by one of the following carriers: UPS, US Postal Service, or Federal Express. Some restrictions may apply.
Q. Why didn't I receive an email confirmation of my order?
Each order submitted via our web site will be sent an order acknowledgement. You may not have received an e-mail confirmation for the following reasons:
- An email was not provided with the order, or LindyFishingTackle.com does not have your email address on file. You may go to the "
" link online to update your personal information or to add an email address to your account.
- Email account is over quota. You may need to lower the number of emails on your email server. Contact your internet or e-mail provider for more information.
- Not accepting mail from info@LindyFishingTackle.com, verify that your firewall or spam filter will allow correspondence from
. Contact your internet or e-mail provider for more information.
- Email address provided may have been misspelled. You may go to "
" link online to update your personal information or to update the email address on file.
- Email account or junk mail filter may have captured and/or deleted the email address. Add info@LindyFishingTackle.com as an address to always accept. Contact your internet or e-mail provider for more information.
Q. How do I change my billing or email address?
You may update your personal information through the "
" link on the LindyFishingTackle.com web site. If you have not registered,
to do so. This will store your address and simplify future orders. Note: Registration is not required to browse LindyFishingTackle.com.
Q. Are some items restricted from shipping by certain carriers or to certain locations?
1 & 2 Day air shipments must provide a street address as the carrier can not deliver to a P.O. Box.
Please allow 10-14 business days on orders shipping
to Alaska , Hawaii , and Puerto Rico
Q. How do I unsubscribe from your online newsletter?
If you would no longer like to receive e-mail newsletters from LindyFishingTackle.com, please
then simply fill out the form by providing your name and e-mail address then check "NO, I DO NOT wish to receive the eNewsletter." Make sure to click the 'Submit' button or your request will not be processed.
Q. How much will it cost to ship to a Country outside the U.S.?
The shipping cost for international orders is determined by weight and country; therefore, we are unable to supply you with a predetermined shipping cost. We apologize for any inconvenience.
Q. Can I place an order via e-mail?
We are sorry; we cannot accept orders sent via e-mail. Our website's online ordering system is designed to protect the security of your personal information. However, ordinary e-mail is not secure in the same way. For your protection, do not include your credit card number in an e-mail.
You may read our
Q. Do you share my name, address and/or email address with other companies?
No. You may read our
Q. How do I subscribe to your online newsletter?
If you wish to subscribe to our online newsletter please
Q. What is a Credit Card Nickname?
A credit card nickname is a name you can assign to your credit card to help distinguish or differentiate it from your other credit cards; e.g. "My Visa."
Q. I have created a new fishing lure, what is your process for introducing it to your company?
A. Please send a sample, photo or drawing of your product that you would like to introduce to us with as much information as you can. Please include any patent or trademark information. I am sorry to say that we do not sign non-disclosure forms. If we decide to go forward with your product line, we will sign a contract at that time.
Q. I received a discount code/ promotion code/ coupon code, how do I redeem my discount?
1.Navigate to a product page
2. Click the red "ADD TO TACKLE BOX" button to add the desired item to your tackle box.
3. Click "PROCEED TO CHECKOUT" in the upper right hand corner of the web browser
4. Add your coupon code exactly as it appears (discount codes are case sensitive) in the COUPON
5. Click the red "APPLY COUPON CODE" button
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